Frequently Asked Questions
Lost Login or Forgotten Password?
Please use this quick and easy form :
How can I quickly cancel my recurring membership?
NetBilling Customers -
CCbill Customers -
Epoch Customers -
How can I contact the webmaster?
Please use this form :
Where are the Videos located?
For the recent updates, you will find the video clip of each scene at the top of the gallery pages. Not every gallery has a video clip because there may be 1, 2 or 3 photo galleries per scene but only one video clip, so we place that scene's clip at the top of the last gallery for each scene. For older updates, you will find the 2-3 minute video clips in the last gallery of any udpate.
What are your Video Formats and what players can I use?
The video clips that you see in each update contain 8-15 minute 640x480 Windows Media and 320x240 Real Media or 320x240 Quick Time video clips. In February of 2008 we began rendering Quick Time clips instead of Real Media Clips in the 320x240 category. To play any one of the formats, you will need to have it's corresponding player. Links for the variuos players can be found below.
How do I view your videos and do they stream?
Our videos do not stream. In Internet Explorer, the Windows Media clips will appear to stream as a progressive download, but you will not have the ability to fast forward through the clip until the entire clip loads.
We reccomend saving the clips to your computer and playing them from your own hard drive. To do this, simply "right click" on the video link. "Save Target as", then wait for the download to complete.
Randomly Generated Logins.
We have changed our user management functions and members do not have the ability to pick thier own Usernames and Passwords. This is a further attempt to block hackers who can easily figure out typcial Logins which are picked by our customers. When you join our sites, a Username and Password will be supplied to you. IT IS VERY IMPORTANT TO KEEP THE ORIGINAL EMAIL YOU GET WHEN YOU JOIN. This email contains the Login information as well as the subscription number. If you forget your Login information, this email will save you some time.
Is there a certain Browser that works best with SocietySM?
Yes! For PCs, the latest versions of Internet Explorer work best with our sites. For Macs, Safari seems to do a better job, but Internet Explorer still works ok. Please make us aware of any bad links or page abnormalities.
Why doesn't my login work anymore when my membership has not expired?
SocietySM uses software in the members area to detect multiple login sessions. If someone uses your login while you are logged in, our software will detect it and delete your login from our system. So the first thing is, dont share your passwords with anyone. Actually, members are typically not the cause of this. Its hackers...those bastards. Hackers use old logins they have hacked from other sites and they use a program to send these login combinations to our members area, which is called a "brute force attack". We implore our members to use different login combinations each time they enroll in any site. This will minimize the possibility of hackers finding a login from one site that works on another. For instance, if you typically use login combination Fred245:doesBDSM22, hackers may find that combination in another site's log. They simply try that login at other sites, betting on the fact that you used the same info. In any event, just send us an email and we will re-activate your account.
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